This course will enable the students to –
1. Conduct themselves professionally
2. Face interviews and secure jobs
Course |
Learning outcome (at course level) |
Learning and teaching strategies |
Assessment Strategies |
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Course Code |
Course title |
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25DND 191 |
Professional Skills (Practical) |
COFN53:Evaluate the appropriateness of communication and etiquette strategies in professional scenarios, including interviews, group discussions, and workplace interactions. COFN54: Create a professional portfolio that includes a tailored resume, cover letter, and a presentation demonstrating verbal, non-verbal, and written communication skills. COFN55: Compile comprehensive practical records and cultivate verbal communication skills to converse effectively with examiners COFN56: Contribute effectively in course specific interaction |
Approach in teaching: Mock Group Discussion / Mock Interview, presentations, Resume & Cover Letter Workshop Learning activities for the students: Role-plays, GD/PI Workshop, creating a linkedin profile.
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CA and Semester End Examination to assess |
· Communication Skills- Verbal, Non verbal (Body language), written communication
· Ettiquette : Grooming, Positive impression, Communication, Social Imaging. E-Mail Etiquette: Professional Behaviour at work, Subject line, CC- BCC, professional e mail address and other basic do’s and don’ts. Phone etiquette: Tone of voice, receiving and dialling, phone language, eliminating distraction, basic etiquette and do’s and don’ts. Whatsapp/messaging etiquette, social etiquette, Business meeting etiquette, dining etiquette, social media etiquette
· Presentation skills: Pre-Presentation Prep, preparing slides and Yourself, Delivering the Presentation, Practical- Individual Presentations and Extempore, do’s and don’ts in presentations, using graphics, images and videos, saving presentations, giving a boost start with a case study or a story, 6 by 6 slide rule. Types of presentations, taking presentations to SlideShare and LinkedIn.
· Public speaking: Public Speaking Games, Personality Development Games, Extempore, Debate, Group Discussion, one-minute speech, storytelling, story creation, selling items, JAM sessions.
· Understanding Resume making: Resume Rubric, know your industry, some key notes about LinkedIn, Using LinkedIn and Naukri and networking, preparing career statement. Resume writing Guidelines and formatting. Common Resume Mistakes, Cover letter- Key components and guidelines
· Group Discussion: Body language, Skills required, Importance, Types, Process of GD, Evaluation Criteria, Preparing for GD, Do’s and Don’ts of GD, FAQs. Mock GD.
· Personal Interview: Answering the most common Interview questions, Body Language, Document filing, Be the auto biographer, Grooming, Mirroring, FAQs, Mock PI
· Tonya Reiman (2007), The Power of Body Language: How to Succeed in Every Business and Social Encounter.
· John Adair (2007), Develop Your Leadership Skills
· Shital Kakkar Mehra (2012), Business etiquette – A Guide for the Indian Professional, Harper Collins Publishers.
· Dr. K. Alex (2009), Soft skills know yourself and know the world, Sultan Chand & Sons.
· Mahadevan Ramesh and Gopalaswamy Ramesh (2010), The ACE of Soft Skills: Attitude, Communication and Etiquette for Success, Pearson publishers.
· Mahadevan Ramesh and Gopalaswamy Ramesh (2010), The ACE of Soft Skills: Attitude, Communication and Etiquette for Success, Pearson publishers.
· Communication for Business: A Practical Approach, Taylor, Shirley, Longman; 4th edition (7 July 2005)
· Speaking Accurately: A Course in International Communication, Nambiar, K.C, Foundation Books, Cambridge University Press India, 2009