PROFESSIONAL SKILLS

Paper Code: 
25DND191
Credits: 
02
Contact Hours: 
60.00
Max. Marks: 
100.00
Objective: 

This course will enable the students to –

1. Conduct themselves professionally

2. Face interviews and secure jobs

Course Outcomes: 

Course

Learning outcome

(at course level)

Learning and teaching strategies

Assessment Strategies

Course Code

Course title

 

 

 

 

 

 

 

 

25DND

191

 

 

 

 

 

 

 

 

Professional Skills

(Practical)

COFN53:Evaluate the appropriateness of communication and etiquette strategies in professional scenarios, including interviews, group discussions, and workplace interactions.

COFN54: Create a professional portfolio that includes a tailored resume, cover letter, and a presentation demonstrating verbal, non-verbal, and written communication skills.

COFN55: Compile comprehensive practical records and cultivate verbal communication skills to converse effectively with examiners

COFN56: Contribute effectively in course

specific interaction

Approach in teaching:

Mock Group Discussion / Mock Interview, presentations, Resume & Cover Letter Workshop

Learning activities for the students:

Role-plays,

GD/PI Workshop, creating a linkedin profile.

 

CA and Semester End Examination to assess

 

Unit I: 
CONTENTS

·       Communication Skills- Verbal, Non verbal (Body language), written communication

·       Ettiquette : Grooming, Positive impression, Communication, Social Imaging. E-Mail Etiquette: Professional Behaviour at work, Subject line, CC- BCC, professional e mail address and other basic do’s and don’ts. Phone etiquette: Tone of voice, receiving and dialling, phone language, eliminating distraction, basic etiquette and do’s and don’ts. Whatsapp/messaging etiquette, social etiquette, Business meeting etiquette, dining etiquette, social media etiquette

·       Presentation skills: Pre-Presentation Prep, preparing slides and Yourself, Delivering the Presentation, Practical- Individual Presentations and Extempore, do’s and don’ts in presentations, using graphics, images and videos, saving presentations, giving a boost start with a case study or a story, 6 by 6 slide rule. Types of presentations, taking presentations to SlideShare and LinkedIn.

·       Public speaking: Public Speaking Games, Personality Development Games, Extempore, Debate, Group Discussion, one-minute speech, storytelling, story creation, selling items, JAM sessions.

·       Understanding Resume making: Resume Rubric, know your industry, some key notes about LinkedIn, Using LinkedIn and Naukri and networking, preparing career statement. Resume writing Guidelines and formatting. Common Resume Mistakes, Cover letter- Key components and guidelines

·       Group Discussion: Body language, Skills required, Importance, Types, Process of GD, Evaluation Criteria, Preparing for GD, Do’s and Don’ts of GD, FAQs. Mock GD.

·       Personal Interview: Answering the most common Interview questions, Body Language, Document filing, Be the auto biographer, Grooming, Mirroring, FAQs, Mock PI

 

Essential Readings: 

·       Tonya Reiman (2007), The Power of Body Language: How to Succeed in Every Business and Social Encounter.

·       John Adair (2007), Develop Your Leadership Skills

·       Shital Kakkar Mehra (2012), Business etiquette – A Guide for the Indian Professional, Harper Collins Publishers.

·       Dr. K. Alex (2009), Soft skills know yourself and know the world, Sultan Chand & Sons.

·       Mahadevan Ramesh and Gopalaswamy Ramesh (2010), The ACE of Soft Skills: Attitude, Communication and Etiquette for Success, Pearson publishers.

 

References: 

·       Mahadevan Ramesh and Gopalaswamy Ramesh (2010), The ACE of Soft Skills: Attitude, Communication and Etiquette for Success, Pearson publishers.

·       Communication for Business: A Practical Approach, Taylor, Shirley, Longman; 4th edition (7 July 2005)

·       Speaking Accurately: A Course in International Communication, Nambiar, K.C, Foundation Books, Cambridge University Press India, 2009

Academic Year: