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FOOD SERVICE MANAGEMENT
Paper Code:
HFN 321
Credits:
4
Contact Hours:
60.00
Max. Marks:
100.00
Objective:
Course Objectives:
This course will enable the students to –
- Understand the Approaches to food service management
- Understand the Food Management
- Understand the Financial and Personnel Management
- Understand Entrepreneurship Development
Course Outcomes (COs):
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Course |
Learning outcomes (at course level) |
Learning and teaching strategies |
Assessment Strategies |
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Paper Code |
Paper Title |
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HFN 321 |
Food Service Management (Theory)
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The students will be able to – COFN67: Outline the process of human and non human resources COFN68: Organize the resources to achieve the goals of food services organizations or departments COFN69: Develop menus for different food service organization COFN70: Outline the principles of financial management and personnel management COFN71: Appraise various characteristics of Entrepreneurship development COFN72: Relate different phases of layout design and planning |
Approach in teaching: Interactive Lectures, Discussion, Power Point Presentations, Informative videos, group discussion
Learning activities for the students: Self learning assignments, Effective questions, presentations, Field trips
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Quiz, Poster Presentations, Power Point Presentations, Individual and group projects, Open Book Test, Semester End Examination, discussion, demonstration
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12.00
Unit I:
UNIT I
- Development of Food Service Institutions
- Approaches to food service management
- Management Philosophy, Principles and Functions, Tools of Management
- Management of Resources (Capital, equipment, functions, space, staff etc
- Setting up a food service Unit (Layout design and Planning)
- Different Phases
- Kitchen, Storage and Service areas
- Evaluation of Plans
- Equipments (Selection, Design, purchase, Care and Maintenance)
12.00
Unit II:
UNIT II
- Food Management
- Food Characteristics
- Food Purchasing
- Purchasing - A food Management Activity (The market and the Buyer, Mode of purchasing (Centralized and group purchasing)
- Methods of purchasing, Identifying needs amounts to buy (Minimum and maximum stock level and quantities of food to be bought)
- Menu Planning (Importance of Menu planning in food service organization).
- Types of Menu and its applications, Steps in Menu Planning and its evaluation.
- Food Production (Quality and Quantity )
- Food Service Food Service system (Model and its significance, Types of food service system (conventional, commissary, ready prepared and assembly serve and Centralized and decentralized)
12.00
Unit III:
UNIT III
- Financial Management
- Costing and Budgeting
- Pricing and Accounting
- Personnel Management
- Leadership (definition, components, approaches to leadership, styles)
- Staff planning and Management (Approaches, issues and steps , Staff scheduling)
12.00
Unit IV:
UNIT IV
- Employment Process
- Determining staff requirements, policies , recruitment and selection.
- Staff Training (Need for training, Areas of Training, Training Process, Evaluation & appraisal)
- Laws governing staff planning and management
- Employees laws, Trade unions and contract negotiations.
- Personnel Function - Work productivity:-
- Meaning and definition of work productivity , formal relationship and duties.
- Work Design, Work measurement in food service operation, Productivity Improvement & quality circles.
12.00
Unit V:
UNIT V
- Hygiene and Sanitation
- Personal Hygiene and Sanitary Practices.
- Sanitation training and education for food service worker.
- Sanitation training & education, Training program , employment practices.
- Hazard Analysis and critical control point (HACCP)
- Safety and Security
- Plant sanitation and safety (Three E's of safety)
- Standard policies and Schedules
- Entrepreneurship Development
- Definition, concept and importance.
- Characteristics: - Types of entrepreneur: Qualities, qualifications of good entrepreneur. Factors determining the development ofentrepreneurship, entrepreneurship education and training; obstacles in the development of entrepreneurship.
Essential Readings:
- S. Malhan & M. Sethi, 1989: Catering Management-in Intergrated approach.
- Sethi Mohini, 2008: Istitutional Food Management_ New Age International (P)Limited, Published
References:
- West, Wood, Shugart, Harger, 1977 : Food service in Institutions.
- Koontz O Donnel - 1976 : Management - A systems contigency Analysis and Managerial Functions.
- Dessler B. 1978: Personnel Management - Modern Concept & Technique.
- Kotshevar L.N. Terrekk M.E., 1967 : Food Service Planning, layout and equipment.
- Kolshvner L.M. : Standard Principles and Techniques in Quantity Food Production, 1974.
- Kinton &Gesarani : The Theory of Catering. Edward Arnold 1974.
- Longree K. : Food service sanitation, Waley 1973.
- Philip T.E. : Modern Cookery for teaching and Trade Vol - I & II, 1983.
- Avery A.C. : Modern guide of food service equipment C.B. Publishing 1981.
- Anderson Home Appliance : Servicing D.B. Tareporevda & Sons. 1976.
- Fuller J. Chefs : Manual of Kitchen Management B.F. Balefore, 1977.
- Minor, L.J. Chicy, R. F. (1984). Food service systems management Connecticut AVI Pub.
- Hitchcock, M.J. (1980). Food service system administration Macimillan, New York.
- Drucker, P.S. (1975). Management. Allied Publishing, Delhi.
- Boella M.J. (1983). Personnel Management in the Hotel and catering industry. Hutchinson, London.
- Living stone, G.E. (1979). Food Service System Analysis, Design and Implementation. Academic Press.
- Powers, T.F. and Powers, T.M. (1984). Food Service Operations Planning and control, John Wiley and Sons.
- Buchanan, R. D. Armstrong, R.A. Merchant, P. Cleveland, E. Crabrec, S. Varge, E. and Kozeluh L. W (1975). The Anatomy of Food service design. CAHNERS Books. CAHNERS Publ. Co. Inc.
- Wood, C. Kluge, E.O. Annssem, P.E. Robinson, S. Golden, P. Clini, F. J Eaton, W.V. (1978). The Anatomy of food service design. C.B.I. Publishing Co.
Academic Year:
